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About Us

 

Charlie and Mary Sultana, their son Mark and daughter Karen, have worked extremely hard to set up this Bird Centre, specialising in care and well being of Aviary Birds. Crystal pet and Wire was started by Charlie and Mary in 1986 since then the family business has grown from a small corner pet store to a ultra modern bird pet centre.

 

Keep and breeding birds came from Charlie's parents starting with Canaries and has continued through four generations including Charlie's grandson Brendan breeding Canaries, Finches and Kakarikis.

 

The families passion for birds and their care has always driven them to provide their customers with a clean Pet Centre, one where you can enjoy a wonderful selection of quality native and exotic birds.

 

In May 1986 Crystal Pet consisted of two aviaries and twelve display cabinets and a range of accessories as well as bulk seed and wire, employing one casual and two permanent staff members. The initial aim was to specialise in lovebirds, but the aviary room expanded to include a range of native and exotic parrots. The first pair of Black Cockatoos displayed for sale attracted quite a large crowd of inquisitive locals and bird keepers from all over NSW. Crystal Pet and Wire Centre soon became known as the largest exotic and Australian bird shop in NSW specialising in Black Cockatoos selling in early 1990's 65 Black Cockatoos in one year. Over the next 11 years the the bird selection grew to 64 bird display cabinets, 25 aviaries and 42 holding aviaries at home and increasing to 7 employees.

 

Beginners and experienced bird breeders came from all over the country to buy and sell birds attracted by good old fashion customer service provide at Crystal Pet and Wire.

 

The construction of a modern 450 square meter building  with a 10 car car-park in November 1007 at the current location  led the way of the bird industry. It allowed for more space to cater for customers, with the rage of brooders, incubators, nest boxes, cabinets, magazines, videos, hand raising formulas, fish tanks, reptile tanks. All pet, fish, reptile related accessories including large displays of patio aviaries and wheels, bulk seed, and a venture into the Pigeon Racing World, being the sole agent in NSW for the well know "Fernando's Pigeon Mix", selling over 5 ton of bird  and pigeon mix per week.

 

The staff in 1997 increased to nine in total, all selected  on the basis of their interest in birds. Most of them are Parrot and Finch breeders who are always keen  to share their knowledge with customers.

 

Charlie continues to work over 65 hours per week with son Mark, managing the birds, wire, and seed sections, Karen his daughter manages accessories and fish sections.

 

2006 saw Crystal Pet and Wire expand the building once again to a two-story complex over 300 square meters to the rear of the existing building with a new entrance alongside the building  leading  into a 22 car car-park the building now stands at 850 square meters, with more space for the accessory department and easy access to the bulk seed and bulk wire section  for the customer connivance.

 

With the help of the loyal customers, breeders and advertisers all this became possible so we invite you to come and see for yourself.